Job Description

Call Center Representative Job Description

We are hiring an experienced Call Center Representative to  help us keep growing.

Responsibilities for Call Center Representative

• Utilize company equipment to facilitate calls 
• Interact with all customers in a friendly and courteous manner 
• Follow all prompts from call management system to provide the appropriate customer service 
• Handle all issues in accordance with best practices 
• When necessary involve senior management  

Qualifications for Call Center Representative

• High school diploma
• Excellent verbal communication skills 
• Strong literary comprehension capability 
• High-speed internet connection (if working remotely)
• Capable of staying focused and tuning out outside distractions 

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