Customer Service Associate Job at Partners Personnel, Jacksonville, FL

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  • Partners Personnel
  • Jacksonville, FL

Job Description

Job Description

Job Description

Partners Personnel has partnered with a local company to find motivated, customer-focused Call Center Representatives who thrive in a fast-paced environment. If you love helping people — this is your chance!

Position: Customer Service Call Center Representatives
Location: Jacksonville, FL
Pay Rate: $20.00/hour
Shifts: 1st and 2nd

Key Responsibilities:

  • Manage inbound and outbound calls, emails, and live chats with professionalism and care
  • Assist customers with order placement, shipping updates, returns, and product inquiries
  • Recommend complementary products
  • Resolve concerns quickly and efficiently while maintaining brand standards
  • Accurately document all customer interactions in internal CRM systems
  • Maintain a strong understanding of brand values and products to represent the company accurately
  • Ensure a seamless and satisfying customer journey across all communication channels

What We’re Looking For:

  • 1+ year of customer service experience
  • Excellent verbal and written communication skills
  • Tech-savvy and comfortable navigating multiple systems and tools
  • Strong problem-solving abilities and attention to detail

Job Tags

Local area, Shift work,

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