Customer Service Representative Job at Nesco Resource, Sandusky, OH

bFdiUCtQZE1zK1ptQWMrYjVobEpObk09
  • Nesco Resource
  • Sandusky, OH

Job Description

Customer Service Representative
Pay: $15.00 an hour
Hours: 8:30am - 5pm Monday-Friday with occasional overtime on Saturdays

Position Overview:
As a Home Decor Customer Service Representative, you will be responsible for providing exceptional customer service to clients seeking assistance with home decor products and services. You will assist customers in navigating product offerings, resolving inquiries, and ensuring overall satisfaction with their purchases. This role requires a strong understanding of home decor trends, excellent communication skills, and a passion for delivering a positive customer experience.

Responsibilities:
  1. Customer Assistance: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide personalized assistance to customers regarding product information, pricing, availability, and order status.

  2. Product Knowledge: Develop a comprehensive understanding of the home decor products and services offered.

  3. Order Processing: Process customer orders accurately and efficiently using the company's order management system. Coordinate with internal teams, such as warehouse and logistics, to ensure timely order fulfillment and delivery.

  4. Issue Resolution: Address customer concerns, complaints, and product issues promptly and effectively. Work closely with the customer service team and other departments to resolve issues and ensure customer satisfaction.

Requirements:
  • Previous customer service experience in a retail or e-commerce environment preferred
  • Excellent communication skills, both verbal and written.
  • Proficiency in using customer service software, order management systems, Microsoft Office Suite and office fax machine.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently as well as part of a team in a fast-paced environment.
  • Must be able to pass a background screen.
Nesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.
COM024

Job Tags

Saturday, Monday to Friday,

Similar Jobs

GHR Healthcare - Travel Division

Travel Nurse RN - Manager - $2,246 per week Job at GHR Healthcare - Travel Division

 ...Job Description GHR Healthcare - Travel Division is seeking a travel nurse RN Manager for a travel nursing job in Chico, California. Job Description & Requirements ~ Specialty: Manager ~ Discipline: RN ~ Duration: 52 weeks ~36 hours per week ~ Shift:... 

La Quinta Inn & Suites Boise

Hotel Maintenance Supervisor Job at La Quinta Inn & Suites Boise

 ...a wide variety of responsibilities? If YES, then La Quinta by Wyndham in Boise Towne Square needs you as our new part-time Hotel Maintenance Supervisor ! This is a dynamic role where you lead a small team in taking care of our hotel's rooms and facilities. You make... 

AGCO Corporation

Warehouse Supervisor Job at AGCO Corporation

**Warehouse Supervisor** ***1st shift*****Who we are looking for:** At AGCO, we believe that when our employees succeed, our business succeeds. Its a people philosophy that we believe **and** invest in. We make sure all of our employees in every function, every... 

NOWCorps

Education specialist Job at NOWCorps

 ...Full job description NOWCorps TCWP Watershed Education Specialist Claire Ilersich, NOWCorps Member Coordinator at ****@*****.*** or (***) ***-**** x5104. Applications preferred by September 15, 2024, but position is open until filled. About Us: Northern... 

24 Seven Talent

Apparel Designer Job at 24 Seven Talent

 ...Requirements:Bachelor's Degree in Textiles, Clothing Technology and/or Manufacturing or related field.5+ years of experience in the fashion industry with a strong knowledge of fabric and component development as well as testing standards and methods.Strong background in...