Job Description

Customer Service Representative

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for a Customer Service Representative to maintain excellent customer relations during the reception and delivery of the vehicles being repaired as well as assist in various functions of our business throughout the day.

Responsibilities

As a Midas Customer Service Representative you will be a vital part of our operation of the shop including duties such as:

• Deliver exceptional customer service while listening and consulting customers
• Recording customers concerns, services requested and verifying customer information
• Promoting shop service specials
• Deliver and cash out repairs after completion
• Keeping in tune with our companies' vision, purpose, core values, and employee creed
• Assist with maintaining inventory counts
• Positively affect overall cleanliness and organization of the facility regarding the lobby area
• Other duties as assigned

Qualifications

• Excellent customer service skills
• Good communication skills
• Great organizational skills
• Motivated and teamwork minded
• Ability to work a flexible retail schedule including weekends, evenings and holidays

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.

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