Job Description

Job Description

Job Description

Do you have a passion for helping others and delivering excellent service?
Join our team as a Customer Service Representative and become the voice of our company! Marathon Staffing is looking for a friendly and solution-oriented individual who can provide exceptional customer support, ensuring a positive experience with our products and services.

Key Responsibilities:

• Respond to customer inquiries via phone and email.
• Resolve customer issues in a timely and professional manner, providing accurate and relevant information.
• Process orders, returns, and exchanges, ensuring smooth transactions for customers.
• Collaborate with internal teams to solve complex issues and ensure customer satisfaction.
• Document and track customer interactions and feedback using our CRM system.
• Maintain a thorough understanding of company products and services to assist customers effectively.

Qualifications:

• Previous experience in customer service or related field is a plus.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and a proactive attitude.
• Ability to handle multiple tasks efficiently in a fast-paced environment.
• Familiarity with customer service software and CRMs (e.g., Zendesk, Salesforce) is an advantage.
• Patience, empathy, and a positive attitude when dealing with customers.

Why You’ll Love Working With Us:

• Health, dental, and vision benefits.
• Ongoing training and support to help you succeed in your role.
• A dynamic and supportive work environment where your contributions are valued.

Interested? APPLY TODAY to learn more.

or contact our office at 209.390.4682

Marathon Staffing is an equal employment opportunity employer

Our company enjoys longstanding stability, having been in business for over 30 years. We are an Equal Opportunity Employer and we strive to connect individuals with career opportunities that meet their specific needs.

Company Description

Our company enjoys longstanding stability, having been in business for over 30 years. We are an Equal Opportunity Employer and we strive to connect individuals with career opportunities that meet their specific needs.

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