Job Description

Job Title: Customs Documentation Coordinator

Responsibilities:

1. Coordinate documentation required by US Customs and Government Agencies for the entry of goods into the US on behalf of importers.
2. Provide excellent customer service to internal and external clients.
3. Obtain correct classification of goods for customs release using databases, SOPs, tariff books, internet, or customs resources.
4. Enter and process import-related documentation for submission to US Customs, handling limited PGA's (Participating Government Agencies).
5. Maintain and update all shipment documentation in compliance with record keeping requirements.
6. Adhere to all international importing regulations.
7. Collaborate with internal staff and departments to ensure high service levels.
8. Process agency brokerage shipments.
9. Follow all government and organizational policies.
10. Perform other duties as assigned. Paid training provided.

Qualifications:

• HS Diploma or GED required. No industry or work experience necessary.
• Data entry and keyboard experience required.
• Proficiency in MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational and interpersonal skills.
• Ability to handle high volume and time-sensitive work independently.
• Ability to use multiple systems and reference materials.
• Ability to interact with staff at all levels and internal departments.

Preferred Qualifications: The shift for this position is Tue-Sat, 6am-2:30pm. This role offers a variable remote work arrangement, with some in-office work at our Indianapolis, Indiana facility, which should be within close proximity.

Compensation: Starting pay is typically $15.50 for external candidates.

About FedEx Logistics: FedEx Logistics provides freight forwarding, import/export services, customs brokerage, and related solutions to help companies ship globally. We are an equal opportunity employer including Vets/Disability. We consider qualified applicants with criminal histories in accordance with applicable laws.

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