Job Description

Job Description

Job Description

Join the Leadership Team at Toothology Dental – Where Innovation Meets Compassionate Care

About Toothology Dental

Located in the heart of Scottsdale, AZ, Toothology Dental is not your typical dental office. We blend advanced technology with a holistic approach to oral health, creating a personalized experience that goes far beyond the chair. Our mission is simple: to elevate the standard of dental care while making every patient feel like family. We're proud to foster a collaborative and empowering work environment that values growth, integrity, and innovation.

We’re currently looking for a Dental Office Manager to lead our incredible team and help take our practice to the next level. This leadership role is central to our success, ensuring that both patients and staff experience efficiency, clarity, and care from start to finish.

Why This Role MattersAs the Office Manager, you’re the backbone of our day-to-day operations. You ensure everything runs smoothly from team performance to patient satisfaction. This role is pivotal in helping our clinical and front office staff succeed while serving both our internal team and our valued patients. You’ll bring structure, leadership, and energy that directly contributes to the health of the practice and the smiles of those we serve.

Meet the Team

You’ll be working alongside a passionate and professional team that includes dentists, hygienists, assistants, and front office staff all committed to excellence and teamwork. Our culture is positive, fast paced, and always focused on learning and growing together. We’re looking for someone who thrives in a leadership role and loves being the “go-to” person in a supportive environment.

Our Core Values at Toothology Dental

At Toothology Dental, we believe in creating meaningful connections with our patients and each other. Our work is guided by these core values:

• Compassion – We care deeply for our patients and team members

• Accountability – We own our actions and outcomes

• Teamwork – We succeed together

• Excellence – We go above and beyond in every interaction

If you live these values and want to lead a team that does the same, we’d love to meet you!

A Day in the Life of the Office Manager at Toothology Dental

Here’s what you can expect on a typical day:

• Arrive 15 minutes before start time to prep and get the team aligned

• Lead daily huddles and check in with each department

• Ensure the day’s schedule runs efficiently and make adjustments as needed

• Respond promptly to patient inquiries, concerns, and feedback

• Collaborate with the clinical team to deliver a seamless patient experience

• Support financial discussions with patients and oversee treatment plan coordination

• Manage staffing schedules, oversee office supplies, and handle vendor relationships

• Analyze practice metrics, set goals, and implement improvements

• Uphold our values by creating a welcoming environment and promoting team success

• Use [Dentrix / ORYX etc.] and other tools to track performance and patient care

Key Responsibilities

• Oversee daily operations and workflows across all departments

• Handle patient scheduling, cancellations, and adjustments with care

• Guide treatment plan presentations and financial discussions

• Respond to patient and doctor needs, inquiries, and concerns

• Ensure quality assurance and compliance with dental board and HIPAA standards

• Lead hiring, onboarding, training, and performance management for staff

• Monitor inventory and manage supply ordering within budget

• Maintain patient records securely and accurately

• Develop and implement promotional strategies to increase patient engagement

• Analyze practice reports to identify trends and areas for improvement

Qualifications

• 3–5 years of experience in dental office management (required)

• Experience with dental treatment coordination across insurance types (PPO, HMO, government plans)

• Experience as a Dental Assistant is a plus, but not required

• Strong communication and interpersonal skills

• Excellent organizational and time management abilities

• High school diploma or GED (required); additional education is a plus

• CPR certification and understanding of HIPAA compliance

• Proficiency with dental software (e.g., Oryx, Dentrix)

• Experience managing team schedules, performance, and office systems

Ready to Lead with Us?

If you're a proactive, team oriented leader who’s passionate about supporting both patients and staff, we’d love to hear from you! Apply now to become a key part of a practice that’s redefining the patient experience one smile at a time.

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