E-commerce Marketplaces Manager Job at AB Hires and Consulting, Brooklyn, NY

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  • AB Hires and Consulting
  • Brooklyn, NY

Job Description

An established e-commerce company that specializes in partnering with large corporations and evolving businesses to bring their trustworthy brands and proven brick-and-mortar products to the robust world of today’s digital storefronts is looking for a dedicated and experienced Marketplaces Manager to oversee our presence on various online marketplaces including Target, Walmart, Overstock/Bed Bath & Beyond, eBay, Macy’s, Kohl’s, Kroger, and other smaller platforms. The ideal candidate will be responsible for managing our product listings, optimizing sales performance, and ensuring a seamless customer experience across all channels.

Responsibilities:

  • Marketplace Management: Oversee and manage product listings, pricing, promotions and account health on multiple online marketplaces.
  • Sales Optimization : Achieve sales targets and growth, Track and increase profit margin across marketplace channels, identify new opportunities, Create and implement analytics driven performance metrics
  • Order Management : Coordinate with the warehouse to ensure all orders are on time
  • Customer Service : Address customer inquiries to our customer service to resolve issues promptly to maintain high customer satisfaction.
  • Reporting : Generate and analyze performance reports to track key metrics and inform strategic decisions like damage, returns, shipping costs
  • Compliance : Ensure all listings comply with marketplace policies and regulations for the best optimization.
  • Collaboration : Work closely with marketing, warehouse, customer service, buyers, listing team to align strategies and achieve business goals.

Qualifications:

  • Experience : Minimum of 2-3 years of experience managing online marketplaces in the e-commerce sector.
  • Strong analytical skills with the ability to interpret sales data and trends.
  • Proficiency in Excel with the ability to create reports and process data.
  • Excellent communication and interpersonal skills.
  • Proficiency in using marketplace management tools and software.
  • Detail-oriented with strong organizational skills.
  • Ability to multitask and manage multiple projects simultaneously.

Job Tags

Full time,

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