Job Description

Classification Title:

OPS Hourly Non-Secretary/Clerk

Job Description:

Are you a people person with a knack for building rapport and conducting engaging conversations?
UF has an opportunity for you as a Part-Time Bilingual English-Spanish Telephone Interviewer in the UF Survey Research team.

As an English-Spanish Telephone Interviewer, you'll be responsible for conducting surveys over the phone with diverse respondents. Your bilingual communication skills play a vital role in gathering valuable data for academic and business research, while you gain hands-on experience in the field of survey research.

Conveniently located in downtown Gainesville, the UFSRC is a casual work environment that has a flexible part-time schedule which allows employees to balance academic or personal commitments while gaining valuable work experience.

To succeed in this role, you'll need exceptional communication and interpersonal skills, a clear speaking voice, and the ability to adapt to various situations. Basic proficiency in computer/technical skills, a willingness to learn new software, and the ability to follow instructions are also essential.
There is no sales, marketing, lobbying, or fundraising involved with this position.

At the UFSRC, English/Spanish Bilingual Interviewers can expect:

1. Starting pay of $15.50/hour plus productivity incentives based on above-average performance.
2. Opportunities for quick promotion and pay increases.
3. Paid orientation and paid training.
4. Creating your own work schedule of 3 or 4 weekday evening shifts 6 PM–9 PM,
   1 weekday late afternoon shift 3 PM–6 PM,
   1 3-hour weekend shift, and 1 weekday Grave shift 9 PM–10 PM.
5. Ability to add additional shifts, depending on availability.
6. Flexible scheduling to accommodate busy student schedules.
7. Relaxed, friendly, temperature-controlled environment with the ability to read and study non-electronic sources while working.
8. Headset required for the role is provided. No additional equipment needed.   
9. An opportunity to develop communication skills and gain experience collecting data for research.
10. Free access to UF online training and career development courses.
11. Interesting and meaningful work.
12. A convenient location close to campus.

Expected Salary:

$15.50/hour with an opportunity to receive performance incentives based on above-average productivity.

Minimum Requirements:

• 18 years old or older
• High school diploma or equivalent
• Ability to work at least 15 to 20 hours per week.
• Clear and professional speaking voice in both English AND Spanish.

Preferred Qualifications:

• Ability to read from a script exactly as written
• Ability to listen effectively and follow instructions
• Basic computer literacy
• Customer service and telephone experience
• Ability to follow standard operating and project-related procedures
• Ability to work a minimum of 15 hours per week at our location in Gainesville, Florida
• Ability to work at least 3 weekday evenings 6 PM to 9 PM per week
• Ability to work from 9 PM to 10 PM at least 1 weekday on seasonal projects contacting the Central Time Zone (i.e. Texas) per week
• Ability to work one 3-hour weekend shift (12 PM to 3 PM Saturday or 3 PM to 6 PM Sunday) per week

Special Instructions to Applicants:

Applications are reviewed daily.

We're interviewing for positions starting during the Spring-Summer 2025 season.
Training sessions are held weekly.
The work is conducted on-site in our Gainesville, FL location.
Remote work is not available for new hires.

Employment verification is required to proceed with your application.

Please DO NOT CALL OR VISIT the UFSRC office regarding your application.
Application status updates and appointment requests are all conducted online through email.

Health Assessment Required:No.

Job Tags

Hourly pay, Temporary work, Work experience placement, Summer work, Casual work, Seasonal work, Work at office, Remote work, Flexible hours, Shift work, Weekend work, Sunday, Saturday, Afternoon shift, Weekday work,

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