Summary: This position will be specific to the Outpatient/Ambulatory clinical applications team. The Epic Clinical Analyst will serve as an intermediate level functional expert and be responsible for the workflow configurations, support, and any on-going build efforts including upgrades, and modifications for EPIC and other applications required by the healthcare system. This position will also be responsible for specific aspects of assigned projects, will research system problems, refer problems as required to vendors, assist in training users on assigned software and will work with various departments to ensure satisfaction with their systems. The Application Analyst provides outstanding customer service and contributes to the organization's mission of utilizing information technology to improve patient care and ensure revenue integrity. Responsibilities Serve as a subject matter expert for assigned applications and department functions. Install EPIC applications, new components, and upgrade existing applications. Communicate configurations and application settings to key stakeholders. Assist with determining how a new system, upgrade, or new component can best meet the needs of the users: Analyze business/clinical needs and requirements Evaluate the operational workflow applied to the system Create system specifications from user requirements Coordinate workflow documentation and integration with applications collaborating with key stakeholders and operational subject matter experts Participate in the planning and implementation of system infrastructure changes (change control, system upgrades, copy/restore events, application of service packs, downtimes) Participate in full life-cycle system testing; develop test scripts, coordinate the setup of the testing environment, execute testing scripts, identify issues, and coordinate issue resolution Collaborate with the Epic Cogito and reporting team to develop and support requested reporting for key stakeholders Lead demonstrations of applications and functionalities within applications to peers, end users and leaders Coordinate the deployment of changes and environmental readiness in support of work efforts following defined COA Change Control workflows Participate in the maintenance of training materials and disseminate materials to users Maintain system protocols - adhering to best practices of COA and the industry Participate in policy and procedure development as it relates to security, downtime, backup operations and disaster recovery activities. Administer application-level security and access controls in conjunction with IT Provisioning team Provide timely, effective, and professional customer support Provide application troubleshooting support EPIC and other applications. Resolve the issue, forward it to the correct group for remediation, or elevate it to the vendor if required Create, monitor, and work, assigned incidents to resolution. Initiates and coordinates troubleshooting with team members and peers for known issues Perform regular on call rotation and coverage as assigned Cross trains and mentors new team members and end user Participate in ongoing professional development to maintain credentials Perform all other related duties as assigned Competencies Excellent communication skills. Strong analytical skills. Well organized with the ability to manage multiple projects and meet deadlines. Provide excellence in customer service under all circumstances. Epic Application/module experience (including but not limited to implementation, troubleshooting, and support) with the Epic Foundation System strongly preferred. Minimum Requirements Bachelor's Degree in a clinical area, computer science, Information Systems, Business Administration, or Healthcare Administration or equivalent work experience Epic certification within 6 months of hire, if applicable Children's of Alabama
...opportunities by evaluating candidates based on skills and experience. As an equal-opportunity employer, we provide reasonable accommodation... ..., and long-term success for all employees. As an Assistant Property Manager , you will play a vital role in helping our community...
...Delivery Driver at DoorDash summary: As a Delivery Driver with DoorDash, you will have the flexibility to earn extra cash on your terms by delivering meals, groceries, and retail orders. With a clear pay model and instant cash flow, you can work when it suits you, whether...
...LEAD BUTCHER TEMPORARY EMPLOYMENT AGREEMENT (TEA) POSITION (Opportunity to transfer to Full-Time when Corporation is fully operational) RONAN, MONTANA The successful applicant must possess a High school diploma or GED; technical or trade training in meat cutting...
...is preferred, it is not mandatory for this position. Behavioral Intervention SpecialistPosition Details: Schedule: Monday through Friday, 9 AM - 5 PM Location: Central office in Manhattan, with fieldwork required four days a week at residential facilities (ICF...
...We are looking for a detail-oriented Email Correspondence Clerk to join our remote... ...steady and flexible role that allows you to work from home. Your primary responsibility will be... ...teams to ensure prompt and accurate order processing and delivery. Escalating customer...