Company Description
Riverfront Hearing is a family-owned practice dedicated to improving hearing health for over 30 years. Located in Flint, MI, we provide personalized care by utilizing advanced audiology testing and fitting equipment. Our team expertly evaluates and fits patients with top-tier hearing aid technology from leading industry brands. Our goal is to offer tailored solutions to meet the unique hearing needs of each patient, ensuring enhanced quality of life.
Role Description
This is a part-time, on-site role for a Hearing Instrument Specialist based in Flint, MI. The primary responsibilities include conducting hearing tests, interpreting audiometry results, and assisting patients in selecting, fitting, and maintaining hearing aids. The specialist will also support patients through outstanding customer service and provide education on proper hearing aid usage and care. Additional duties include maintaining accurate patient records and staying informed on the latest hearing aid technology and practices.
Qualifications
...exceptional customer service to all clients; hHandle incoming calls and emails in a timely and professional manner; Troubleshoot and resolve... ...team members; Proactively identify and suggest improvements to customer service processes and procedures...Hiring Immediately...
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