Hotel Front Desk Night Auditor Job at Montana Trailhead Inn, Billings, MT

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  • Montana Trailhead Inn
  • Billings, MT

Job Description

Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. Shifts run 10 pm-8 am. Must be willing to work weekends. Breakfast setup with some light cooking is required. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now. Responsibilities:

  • Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Make sure every hotel guest has a pleasant stay
Qualifications:
  • Overnight shift; requires flexible hours
  • Diploma or equivalent from high school is required; some college is desired
  • Excellent customer service and communication skills are required
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Proficiency with computers is required; experience with reservation and accounting software is desired
About Company: If you are looking for a friendly, family environment and not just a job, then we are the best place for you. Discounted Dental, Vision, and Supplemental Insurance401(k) with a company matching potentialEmployee discounts at company-owned properties

Job Tags

Shift work, Night shift, Weekend work,

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