Job Description

Job Description

Job Description

Job Title: Housekeeping

Location: The Residence at Kenilworth Park, Washington, DC 20019

Hours: Full Time

Job Summary:

Responsible for maintaining a clean and safe environment for residents and staff by performing cleaning duties assigned to apartments, interior and exterior common areas, and amenities and some maintenance.

Duties and Responsibilities:

The following essential functions are the fundamental job duties of the position to be completed with or without appropriate reasonable accommodation.

• Cleans public areas and resident’s apartments, including common area bathrooms, hourly, kitchens, patios & windows, floors, furniture and common areas.
• Performs all housekeeping duties including:
• Distributing laundered towels and linens.
• Changing beds when requested.
• Cleaning public restrooms and replenishing supplies as needed
• Sweeping, scrubbing, waxing, and polishing floors; shampooing rugs, carpets, upholstered furniture, and draperies.
• Dusting furniture and equipment.
• Polishing metalwork.
• Washing walls, woodwork, windows, door panels, and sills.
• Performs all laundry duties including:
• Maintains resident laundry areas including mopping floors and washing walls regularly.
• Washes windows at reasonable heights through out the community as requested.
• Keeps utility and storage rooms in clean and orderly condition.
• Disinfects and sterilizes equipment and supplies.
• Stocks cleaning cart with supplies.
• Empties wastebaskets, and transports trash and waste to disposal area.
• Ensures with maintenance that trash and dumpster areas are clean.
• Some assigned maintenance work orders for maintenance repairs as needed.
• Reports resident issues or changes in health or living status promptly.
• Reports potentially unsafe conditions or maintenance related issues promptly to Supervisor.
• May perform other duties as assigned.

Minimum Qualifications:

• Able to operates cleaning equipment such as: iron, washer & dryer, brooms, mops, vacuums, etc
• Able to work various schedules and shifts including weekends and some holidays as needed.
• Must communicate and understand the English language.
• Able to remain professional and calm in emergencies, as well as assist if needed.

Required Behavior:

• Able to demonstrate a high level of service delivery; does what is necessary to ensure customer satisfaction; deals with service failures and prioritizes customer needs.
• Able to communicate with others in a warm and helpful manner while simultaneously building credibility and rapport.
• Able to work cooperatively with a group of people to achieve goals and objectives.
• Able to be tactful; maintains confidences, and fosters an ethical work environment; prevents inappropriate behavior by coworkers; gives proper credit to others; handles all situations honestly.
• Able to keep an open mind and change opinions on the basis of new information; performs a variety tasks and changes focus quickly as demands change; manages transitions effectively from task to task; adapts to varying customer needs.
• Arrives to work on time.
• Absence and tardiness is minimal.
• Appearance is neat, clean, and according to dress code.
• Observes safety and security procedures.
• Uses equipment and materials properly.
• Demonstrates accuracy and thoroughness in work performed.

Physical Demands:

• Physically able to move at least 50 lbs. without assistance.
• Physically able to bend, reach, and work in small areas.
• Physically able to push and pull equipment and furnishings.
• Physically able to stand for long periods of time.

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