Job Description

TraxNYC is looking for a motivated and detail-oriented Production Assistant to join our team in the heart of Manhattans Diamond District. This is an excellent opportunity to gain hands-on experience in the luxury jewelry industry, supporting the production of high-end, custom-made pieces for clients worldwide including celebrities, athletes, and collectors.

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This is a hands-on, in-person role ideal for someone who thrives in a fast-paced, detail-driven environment. Youll play a central role in the production process coordinating jobs, communicating with vendors, maintaining tight records, handling repairs and returns, and assisting in the creation of new jewelry designs and product lines. Strong organizational skills are essential youll be trusted with high-value inventory, tight timelines, and critical production workflows.

You dont need deep prior jewelry production experie nce but you do need strong organizational skills, attention to detail, and the willingness to work in a fast-paced, hands-on environment.

As a Production Assistant, youll help keep the flow of jewelry production running smoothly from tracking jobs and communicating with vendors to handling repairs, packaging, and basic quality checks.

Key Responsibilities:

• Assist with picking up and dropping off jewelry, molds, castings, and stones within the Diamond District
• Support coordination with jewelers, setters, polishers, casters, and engravers
• Track timelines and maintain organized records of orders, jobs, and inventory
• Prepare simple paperwork for casting, setting, and quality control
• Conduct basic quality checks (e.g., making sure stones are secure, polish is clean)
• Help manage repairs and returns, ensuring they are logged and tracked properly
• Assist with photography, packaging, and maintaining the production area
• Support sourcing of stones and materials as directed
• Provide general support to the production team as needed

What Were Looking For:

• Interest in jewelry, design, or production (experience in the industry is helpful but not required)
• Highly organized, detail-oriented, and reliable
• Comfortable working with high-value merchandise
• Strong communication skills and ability to multitask under pressure
• Punctual and dependable with a professional attitude
• Knowledge of the Diamond District is a plus, but not required
• Experience using Monday.com is preferred, but not required
• Legal authorization to work in the U.S. and valid photo ID required

Compensation & Schedule:

• Pay: $18.00 $26.00 per hour (based on experience)
• Subject to increase over time based on performance
• Schedule:
• Full-time, Monday Friday
• Standard shift: 11:00 AM 7:00 PM (8 hours)
• Occasional weekend availability may be required
• Location: In-person, New York, NY 10036 (Diamond District)

Perks & Benefits:

• Paid time off
• Employee discount
• Opportunity to contribute creatively to high-end custom pieces
• Work with a fast-growing, respected brand in the luxury jewelry space
• Clear room for advancement within the production and design departments

If youre looking for a serious opportunity in the luxury jewelry world and youre ready to apply your creativity, organization, and industry knowledge we want to hear from you. At TraxNYC, every detail matters.

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Job Type: Full-time

Pay: $17.00 - $26.00 per hour

Expected hours: 40 50 per week

Benefits:

• Employee discount
• Paid time off

Ability to Commute:

• New York, NY 10036 (Required)

Work Location: In person

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