Job Description

Start Your Journey in Customer Service Today!

Are you enthusiastic, friendly, and eager to help customers? We’re looking for a Junior Customer Service Representative to provide excellent support and ensure a positive customer experience. This role is perfect for someone looking to grow their skills and build a rewarding career in customer service.

Responsibilities:

• Assist customers with inquiries and provide accurate information.
• Resolve basic issues and escalate complex problems to senior staff.
• Maintain detailed records of customer interactions in CRM systems.
• Communicate effectively with team members to ensure seamless service.
• Provide feedback to improve customer service processes.
• Participate in training sessions and team development activities.

Qualifications:

• Strong communication and active listening skills.
• A customer-focused attitude with a problem-solving mindset.
• Basic proficiency with computer systems and customer service tools.
• Previous experience in customer service is an advantage but not required.

Benefits:

• Hands-on training and mentorship to support your growth.
• Opportunities for career advancement within the company.
• A collaborative and supportive work environment.
• Access to professional development programs and workshops.

Take your first step toward a fulfilling career in customer service. Apply now to join our dedicated team!

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