Job Description

Description

Are you interested in joining a leader in the mortgage industry who offers stability and growth, ongoing training opportunities, and employee engagement? We're hiring a Mortgage Loan Officer Assistant who will work directly with and support our Austin Branch Manager.

You'll track leads daily, schedule appointments for the mortgage team, prepare paperwork, and respond to customer inquiries on transactions as needed. If you're a detail-oriented employee with strong communication and time management skills, we highly encourage you to apply.

Responsibilities

•Gather and coordinate necessary loan documentation necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage application paperwork
•Be the primary liaison between the mortgage loan officer and our clients and schedule meetings to discuss outstanding items
•Review all loan package documentation for discrepancies, omissions, and income calculation then report any discrepancies to the loan originator
•Assist with administrative duties such as making and screening calls, booking appointments, etc.
•Handle all customer and in-house inquiries about transactions so the process is smooth and customers receive excellent service

Qualifications

•Understand basic loan financing options such as conventional loans, FHA, VA, adjustable/ fixed, commercial loans, etc.
•Preferred degree in banking or finance, and a high school diploma or equivalent is required
•Although not required, having an NMLS license or training is preferred
•Computer proficiency required including MS Office; some CRM, MLS, DU, and proprietary mortgage software preferred
•Ability to effectively work in a strong team-oriented environment and provide outstanding communication and customer service to clients Efinity Mortgage

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