Job Description

Job Description

Job Description

Patient AR/Customer Service Representative $500 Sign On Bonus

Be a part of our talented and growing team!

Are you looking for a Full-Time Patient AR/Customer Service Representative position in an office setting? At Princeton Medical Group, we are looking for dedicated individuals to join our dynamic team to support our wide variety of medical specialties!

About Us:

Princeton Medical Group, P.A. We are a private medical practice with over 30 providers and 8 medical specialties. Our mission has always been to deliver excellent medical care with compassion.

We are currently offering a $500 sign-on bonus for this position.

PMG's Comprehensive Benefit Plan:

• Personal medical and dental insurance
• 401k and profit-sharing plan
• Life insurance
• 2 weeks' vacation time
• 40 hours of paid sick leave
• Employee Assistance Program

Patient AR/Customer Service Representative Responsibilities

As an important part of our clinical operations, your duties will include:

• Answering incoming phone calls from patients and answer questions about their medical bills
• Taking patient payments via phone
• Speaking with patients about their payment responsibilities and answer any questions regarding their EOBs
• Monitoring patients' accounts
• Contacting patients to follow up regarding overdue balances
• Sending patient accounts to collections as needed
• Assisting with posting payments
• Other duties as assigned

Patient AR/Customer Service Representative Requirements:

• General computer skills, typing skills, and a working knowledge of Medicare, Commercial Payer, and HIPAA Compliance
• Proficiency with Navinet and other payer websites for eligibility verification and claim status to efficiently conduct accounts receivable follow-up and to maximize revenue.
• Requires understanding of accounts receivables in a healthcare setting
• Requires strong working knowledge of managed care plans, insurance carriers, referrals and precertification procedures.
• Requires an ability to prioritize multiple tasks simultaneously in an occasionally stressful environment

Schedule:

• Monday to Friday 8:30 AM - 5:00 PM, flexibility is necessary as this schedule is subject to change.
• Overtime as required

Medical Specialties Providing Support For:

• Pulmonology
• Gastroenterology
• Primary Care
• Cardiology
• Rheumatology
• Endocrinology
• Oncology/Hematology
• Dermatology

Healthcare Setting:

• Medical Office
• Outpatient
• In-person

Job Locations:

• Princeton, NJ

Pre-employment drug screen is required

Pre-employment professional reference check is required

PMG is an equal employment opportunities ( EEO ) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

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