Practice Manager / Medical Office Manager Job at Health For Life Naturopathic Family Care, Phoenix, AZ

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  • Health For Life Naturopathic Family Care
  • Phoenix, AZ

Job Description

Job Description

Job Description

Office Manager Position at Health for Life Naturopathic Medicine

General Description:

Health for Life Naturopathic Medicine is seeking a dedicated, full-time Office Manager to join our growing medical practice. Our office currently hosts three Naturopathic physicians, one physical therapist, and one nurse, with plans for further expansion. We are looking for a compassionate medical office leader with exceptional customer service skills. As the Office Manager, you will be the first and last point of contact for our patients, ensuring they receive the best care possible. Your role will include coaching, developing, and managing our staff, fostering relationships with various stakeholders, and managing the scheduling of the doctors within the practice. Proficiency in QuickBooks is required. Additionally, you will manage logistical elements such as scheduling, contacting clients, and ensuring the efficient operation of our practice.

Key Responsibilities:

People Leadership:

  • Ensure staff complete tasks efficiently and timely, provide real-time feedback, and maintain workflow efficiency.
  • Delegate duties, follow up on results, and plan daily huddles.
  • Encourage staff development and training, conduct performance reviews, and work closely with the Executive Director and Medical Director.
  • Manage certification and license renewals for all staff and doctors, clinic policies, and state requirements.
  • Develop inter-staff relations and team building
  • Execute marketing plans put in place by Executive Director
  • Screen applicants, support hiring, and occasionally terminate employees.
  • Coordinate ongoing externship rotations with MA schools in our area and ensure their have adequate training and oversight.

Operational Oversight:

  • Manage physician scheduling system as a top priority.
  • Oversee billing/payroll, office operations, and procedures.
  • Maintain and organize filing systems
  • Control correspondence with vendors, patients, and team members.
  • Review and approve purchase requisitions.
  • Ensure business licenses and HIPAA and OSHA training are up to date.
  • Track daily invoice financials, monitor and manage calendars, and assist with patient time management.
  • Order supplies, clean and organize the office, and set up vendor meetings.
  • Ensure staff training and SOPs are current.
  • Manage and oversee patient care using Elation as our primary EMR system. This includes supporting patient requests and ensuring patient compliance with treatment plans given by physicians.

Administrative Responsibilities:

  • Utilize EMR, answer phones, schedule visits, and manage billing/payments.
  • Communicate effectively with staff, patients, vendors and business owners.
  • Maintain office cleanliness and readiness.
  • Work well with children, adults, and chronically ill patients and showing compassion
  • Must show readiness to learn and ability to adapt to an everchanging environment
  • Lift up to 30 lbs.

Minimum Requirements:

  • 8 years of total work experience with a minimum of 5 years in administrative and medical fields.
  • Associate's degree in a related field (Business/Administration/etc.) ; Bachelor's Degree preferred.
  • Exceptional communication skills, with the ability to multitask and manage multiple priorities while meeting deadlines.
  • Ability to prioritize a variety of tasks at any given time, and must maintain strong accountability in finishing tasks.
  • Proficiency in Microsoft Office (Word, Teams, Excel, Outlook).
  • QuickBooks proficiency is mandatory.
  • Accounting and EMR experience required.
  • Ability to pass a basic math and grammar test (administered during the interview).
  • Ability to work independently and as a team member.
  • Personable with patients and eager to learn new things.

Wages and Benefits:

  • Full-time position, Monday-Friday, 7:30 am-5:00 pm, with major holidays off.
  • Salary Range: $56,000-$80,000, negotiable depending on experience.
  • After a 90-day probationary period, the employee is eligible for a benefits package which includes a stipend for medical insurance or a healthshare fund of their choice. Paid time off eligibility also starts after 90 days of tenure.

Application Instructions: If you are a qualified candidate and would like to be considered for this position, please respond to this posting with a cover letter, professional resume, copies of certifications/degrees, and any professional references. We encourage you to research our medical practice to familiarize yourself with our services and staff before applying.

Thank you!

 

Company Description

About Health for Life Naturopathic Medicine

Health for Life Naturopathic Medicine is a thriving integrative medical clinic in Phoenix, Arizona, committed to transforming the way patients experience healthcare. For over 17 years, we’ve provided whole-person, root-cause medicine through a dedicated team of Naturopathic Doctors, a Registered Nurse, and compassionate support staff—all working together to offer thoughtful, patient-centered care.

Our practice blends the best of conventional and naturopathic medicine, with a strong foundation in family care, men's health, women’s health, hormone balancing, digestive health, autoimmune conditions, mold and environmental illness, thyroid disorders, and more. We see a wide range of patients—many of whom have felt overlooked or underserved by traditional medical systems—and help them restore health through individualized treatment plans.

Our providers offer services such as functional lab testing, herbal medicine, acupuncture, IV nutritional therapy, constitutional hydrotherapy, food sensitivity testing, regenerative injections, and lifestyle counseling. As part of our growth, Dr. Krystal Tellier also leads our advanced longevity offerings for patients looking to proactively optimize healthspan and performance.

We operate as a close-knit, mission-driven team that values empathy, collaboration, and continuous learning. Our staff genuinely care about our patients and each other, and we’re proud to foster a work environment that encourages professional growth and purpose-driven care.

If you’re passionate about integrative medicine and want to be part of a supportive, forward-thinking team, we’d love to connect.

Visit to learn more.

Company Description

About Health for Life Naturopathic Medicine\r\n\r\nHealth for Life Naturopathic Medicine is a thriving integrative medical clinic in Phoenix, Arizona, committed to transforming the way patients experience healthcare. For over 17 years, we’ve provided whole-person, root-cause medicine through a dedicated team of Naturopathic Doctors, a Registered Nurse, and compassionate support staff—all working together to offer thoughtful, patient-centered care.\r\n\r\nOur practice blends the best of conventional and naturopathic medicine, with a strong foundation in family care, men's health, women’s health, hormone balancing, digestive health, autoimmune conditions, mold and environmental illness, thyroid disorders, and more. We see a wide range of patients—many of whom have felt overlooked or underserved by traditional medical systems—and help them restore health through individualized treatment plans.\r\n\r\nOur providers offer services such as functional lab testing, herbal medicine, acupuncture, IV nutritional therapy, constitutional hydrotherapy, food sensitivity testing, regenerative injections, and lifestyle counseling. As part of our growth, Dr. Krystal Tellier also leads our advanced longevity offerings for patients looking to proactively optimize healthspan and performance.\r\n\r\nWe operate as a close-knit, mission-driven team that values empathy, collaboration, and continuous learning. Our staff genuinely care about our patients and each other, and we’re proud to foster a work environment that encourages professional growth and purpose-driven care.\r\n\r\nIf you’re passionate about integrative medicine and want to be part of a supportive, forward-thinking team, we’d love to connect.\r\n\r\nVisit to learn more.

Job Tags

Full time, Work experience placement, Work at office, Monday to Friday,

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