Job Description

Overview

President and Chief Executive Officer of CPMG and Executive Medical Director (EMD) is responsible for day-to-day operations of ambulatory care and implementation of care delivery standards and protocols. The EMD collaborates with the Regional President and Market Leadership Team to define Market strategy and economic plan, in alignment with the local Medical Group Board of Directors, the KFHP/KP Medical Foundation, and the Enterprise Market Leadership Team (EMLT). The executive sets priorities and ensures proper deployment of capital and human resources to execute the Market strategy in line with Enterprise and KP Medical Foundation plans.

The EMD provides executive leadership to support a clinician-led, professionally managed health care delivery system across the Market. The role leads a high-functioning senior team, mentors upcoming Market clinical and management leaders, and maintains close ties with Market physicians, clinicians, allied health professionals, and administrative staff. The EMD reports jointly to the KP Medical Foundation CEO and the local Market Medical Group Board of Directors (CPMG) to drive innovation, transform care delivery, and improve quality and value.

The EMD, in collaboration with the KP Medical Foundation, leads market-wide business transformation, aligning Market strategy with Enterprise strategy, and leveraging digital health, telehealth, and related technologies. This leadership role demonstrates courage to fulfill the mission, improve financial and operational performance, and enhance engagement and well-being among physicians, clinicians, and professional staff. The EMD champions a culture of engagement, inclusive clinician voice, transparency, accountability, and change management across the Enterprise and KP Medical Foundation.

Note: For compensation purposes, the EMD will be treated as a disqualified person under IRC Section 4958 and compensation will be approved by the KFHP Board in the same manner as other disqualified persons.

Principal Responsibilities

• Coordinates with the Enterprise Market Leadership Team to inform, understand, and fulfill the Enterprise strategy.
• Collaborates with the Regional President as a member of the Market Leadership Team to lead the Market.
• Works in collaboration with and reports to the Foundation CEO and Medical Group Board of Directors.
• Serves as an ex officio member of the Medical Group Board of Directors.
• Provides data and guidance to support the Medical Group Board and policies, including compensation, while recognizing and rewarding physician and clinician behavior.
• Educates the Medical Group Board and clinicians on legal, regulatory, technological, market changes, business imperatives, and related issues.
• Develops a meaningful communication strategy for the Medical Group, aligned with the KP Medical Foundation.
• Helps define the Market strategy and economic plan with the Regional President, aligning with the Medical Group Board of Directors, EMLT, and KFHP to meet marketplace, financial, infrastructure, and provider engagement needs.
• Strives to meet access and patient satisfaction targets, while achieving top quality measures (e.g., NCQA accreditations and HEDIS).
• Provides leadership to establish standards of care, quality, and patient experience in coordination with KP Medical Foundation Leadership.
• Promotes operational excellence and continuous improvement across the Market, including primary and multispecialty care optimization, in coordination with the KP Medical Foundation Leadership.
• Ensures adequate infrastructure, including providers, staff, information systems, and external networking, in coordination with KP Medical Foundation Leadership and Regional Health Plan.
• Oversees service consolidation across Markets when needed to maximize value, in coordination with Medical Group Board, KP Medical Foundation Leadership, and Regional Health Plan.
• Standardizes services to ensure consistency and identifies best practices to improve quality and performance in the Market and participating Markets.
• Positions the Market at the forefront of innovation, pursuing telehealth, virtual care, and digital health technologies.
• Interfaces with and directs technology to support operations, performance improvement, and innovation.
• Acts as financial steward to allocate resources to execute organizational goals.
• Recruits, retains, and mentors staff to support inclusivity goals and performance improvement.
• Supports clinician talent retention and well-being by engaging with frontline staff and improving engagement and retention scores.
• Embodies a culture aligned with the Enterprise mission, vision, and KP Medical Foundation; demonstrates integrity, transparency, and service excellence.
• Leads change with principles of change management, agility, resilience, and strong listening skills.
• Establishes relationships and communication to guide teams through transformation and uncertainty.

• Executes for results: translates strategy into operating plans with measurable performance; maintains big-picture systems thinking; holds self and others accountable; sets clear expectations and develops contingency plans.
• Partners effectively: builds relationships, co-leads with Regional President, optimizes member care delivery, and aligns Market strategy with the Medical Group clinicians leading care delivery.
• Develops self: commits to lifelong learning, personal growth, emotional intelligence, solicits feedback, and applies it to improve capabilities.

• Encourages Medical Group clinician voice and engagement; maintains a visible presence with strong listening.
• Drives accountability for KPIs and operational goals with governance from the Medical Group Board, Enterprise Market Leadership Team, Market Leadership Team, and KP Medical Foundation.
• Attends Market-based Board meetings and participates in KP Medical Foundation Board/Committee meetings as appropriate.
• Establishes partnerships with participating PMGs, Labor, Community, and all local/program functions.
• Supports transition and build of the KP Medical Foundation: Steering Committee, Leadership Group, Workstreams, and Interim Board involvement.
• Oversees day-to-day care delivery oversight with care delivery teams.

Short and Long-Term Accountabilities

The EMD aligns Market and Enterprise strategies to ensure performance and measures for the short term (1-3 years) and long term (3+ years). Key measures include:

• Drive performance improvement and alignment with the Enterprise strategic plan.
• Improve efficiency, quality, patient satisfaction, and clinician satisfaction.
• Promote high-quality, safe, person-centered, affordable care.
• Advance care quality and equitable outcomes, member growth/market share, and member retention.
• Drive clinician and employee satisfaction and engagement.
• Focus on communication, transparency, and inclusivity.

Key Working Relationships

Internal: KP Medical Foundation CEO; Medical Group Board; KP Medical Foundation Leadership Team; Enterprise Market Leadership Team; PMG Board of Directors; Regional Presidents; VP, Ambulatory Operations; Regional Executive Medical Directors of Operations; Market Compliance Officer; Additional Market reports; Permanente Federation; Other EMDs; Labor representatives.

External: Community/corporate leaders; Labor organizations; Regulatory/political leaders; Affiliated hospital and provider groups; Patients and families; Medical group professional organizations; Political/regulatory officials; Public and press; Community leaders; Other Market health system leaders.

Compliance and Integrity

• Model and reinforce ethical behavior per KP Principles of Responsibility; adhere to policies; support compliance initiatives; maintain confidences; act with honesty and accountability.
• Leaders are accountable for communication, implementation, enforcement, monitoring, and oversight of compliance policies.

Experience/Education/Qualifications

Basic Qualifications

Experience

• Must maintain active employment as a Permanente Medical Group (PMG) clinician.
• Proficiency with KP integrated model, operations, and markets is required.

• Ten (10) years of experience in a large, integrated delivery system of comparable size and complexity is strongly preferred.
• Seven (7) years of operational oversight experience, including admin for clinicians and medical office buildings, is strongly preferred.
• Five (5) years of experience leading a medical foundation or related experience; equivalent experiences considered.

Education

Required: Bachelors Degree. Related fields: Business, Health Administration, or related. Preferred: MD/DO/PA/OD; PhD in Psychology or certain RNs with leadership experience; residency completion; Masters degree in business, finance, or organizational effectiveness.

Licenses, Certifications or Other Essential Qualifications

Required: Actively licensed in a US state. Board certification where applicable. Eligible for MD/DO/PA/OD, PhD in Psychology, or certain RNs with health care leadership experience.

Additional Qualifications:

• Strategic vision development and clear communication.
• Clinical operations expertise with Lean/Continuous Improvement.
• Understanding of healthcare industry trends and external market forces.
• Change management with courageous leadership.
• Financial acumen, budget management,]]>

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