Who we seek:
A client-facing project manager who will be assigned to work with our enterprise customers, driving solution deployment and customer roll-out success of BigID implementation projects.
What you'll do:
* Work closely with client stakeholders in order to define project objectives, scope, business requirements, and associated timelines
* Plan implementation engagements and deployment efforts with BigID and client stakeholders while managing client expectations
* Engage with multidisciplinary internal and client teams to ensure a smooth rollout of BigID solutions and successful integration within customers' environments
* Prioritize project tasks, effectively communicating project status, updates, and changes internally and externally, and working with the project team in order to meet tight deadlines
* Create and maintain comprehensive project documentation
* Create customized diagrams, documentation, or process run books meeting specific customer business requirements
* Work closely with our Services, Support, Engineering, and Product Management teams in order to document product issues, and enhancement requests raised in the field, and create and update relevant customer-specific documentation
What you'll bring:
* 3+ years of project management experience within the Information Technology/ SaaS space
* 2+ years in a customer-facing role managing enterprise software implementation and/or hands-on technical activities within enterprise environments
* Self-starter
* Ability to demonstrate excellent verbal and written communication skills
* Experience with other privacy, data or security products
* Bi-Lingual in Spanish & English
Our Values:
We look for people who embody our values - Care, Do, Try & Shine.
* Care - We care about our customers and each other
* Do - We do what it takes to make a positive impact
* Try - We try our best and we don't give up
* Shine - We shine and make it our mission to always stand out
The annual base salary range is $85,000 - $110,000. Actual salaries will vary and are based on a candidate's qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.
BigBenefits:
Work from home with a global remote-first community
Global Culture Corner
? Flexible PTO and Quarterly Volunteer Days
Equity Participation
100% employer-covered medical, dental, and vision options available to you
Additional insurance benefits like pet insurance and legal assistance
Learning & Development Opportunities
Fidelity Employer Sponsored 401K
Robust DEI Program with several vibrant ERG communities
Paid Parental Leave
#LI-Remote
#LI-AR1
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