Job Description

Job Title:

Field Operations Manager

Location:

Houston, TX

Compensation:

$150,000 $175,000 base + Annual Bonus

Benefits:

• Company vehicle, laptop, and phone provided
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and company holidays
• Ongoing training and professional development opportunities

Company Overview:

Tiello is proud to be partnered with one of the nations leading providers of building envelope restoration and maintenance services. With a long-standing reputation for safety, quality, and performance, supporting clients across commercial, industrial, and institutional markets offering waterproofing, faade restoration, and parking structure repair solutions.

As the company continues expanding throughout Texas, they are seeking an experienced Field Operations Manager to oversee operations for the Houston Division , managing a $20M+ portfolio of projects and driving performance across field, safety, and service teams.

Role Summary:

The Field Operations Manager will play a key leadership role overseeing day-to-day operations for the Houston region managing field staff, optimizing resource allocation, and ensuring projects are delivered safely, efficiently, and profitably. This position requires a strong operational leader who thrives in a fast-paced environment and enjoys developing people, improving systems, and driving accountability.

Project Type:

Commercial waterproofing, faade restoration, parking structure repair, and exterior building envelope maintenance.

Job Responsibilities:

• Oversee daily field operations, scheduling, and manpower allocation across multiple crews and service lines.
• Lead and develop field superintendents, foremen, and technicians to ensure consistent safety, quality, and productivity standards.
• Manage operational performance for $20M+ in annual revenue, including cost tracking, budgeting, and forecasting.
• Partner with branch leadership and project management teams to ensure on-time, on-budget completion of all projects.
• Maintain compliance with company safety standards and OSHA regulations; actively participate in site audits and incident reviews.
• Implement and refine Standard Operating Procedures (SOPs) to improve efficiency and standardize best practices.
• Drive continuous improvement initiatives, including lean principles, 5S processes, and workflow optimization.
• Support customer satisfaction and retention by ensuring timely communication, responsiveness, and quality workmanship.
• Track KPIs and field performance metrics to identify trends, challenges, and opportunities for improvement.
• Play a key role in hiring, onboarding, and developing field personnel to build a high-performing team culture.

Qualifications / Requirements:

• 7+ years of progressive construction or building envelope operations experience; waterproofing or restoration experience preferred.
• Proven leadership experience managing multi-crew or multi-site field operations, ideally with $10M$20M+ annual oversight.
• Strong understanding of safety programs, production planning, and cost control.
• Proficiency with project management tools (Procore, MS Project, Excel) and familiarity with lean management principles.
• Excellent communication and people management skills with the ability to build trust and drive accountability.
• Valid drivers license and willingness to travel between job sites within the Greater Houston area.
• Must be eligible to work in the United States.

Legal & EEO Language:

Tiello LLC is proud to be an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Your Right to Work:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and complete the required employment eligibility verification document form upon hire.

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