Job Description
Club Location: Lantana Golf Club - Lantana, TX
Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.
Primary Responsibilities include the following. Other duties may be assigned. - Responsible for the selection, development, leadership, and retention of talented staff in the golf operations and outside services departments for your home club.
- Ensure golf operations and outside services staff are providing excellent guest service. Review guest, member surveys and determine appropriate plan of action if appropriate.
- Assist with the selection, onboarding, and development of Golf Operations leaders at other clubs as assigned
- Ensure compliance with the national programs such as Players Club and other initiatives.
- Ensure financial targets are being met and appropriate accounting procedures are being followed consistently in the golf department.
- Ensure proper controls are in place and being followed to accurately track revenues such as green fees, golf carts, lockers and handicap fees.
- Administration and oversight of club programs such as golf cart rental program and handicap program
- Retail and merchandising responsibilities to include displaying inventory in a clean and attractive manner, completing inventories, cost of goods reports and ensuring proper controls are being followed.
- Golf systems administration to include reservation system maintenance and accuracy and green fee accuracy on website and other sources. Partnering with the Revenue Managers for Daily-Fee clubs.
- Maintains constant communication between departments and keeps other departments informed about special programs and events.
Golf Council - Member of the Arcis Golf Council
- Meet regularly, at least every other week, to review and direct major golf initiatives as determined by the goals and objectives set at the beginning of the year.
- One of the Senior Golf Directors will serve as the Chairman of the Golf Council. The Chairman's Term is one year.
- The Golf Council will provide direction on the major golf initiatives and be an available golf resource throughout the year.
Qualifications: - Previous experience in a golf operations role
- Strong verbal and written communication skills
- Passion for training and developing other leaders
- Strong attention to detail, planning and organizational skills
- Experience supervising others and leading a team
- Excellent customer skills
Physical / Cognitive Activities: This description of physical and mental activities is not intended to describe essential job functions. Rather, its purpose is to give the job applicant a feel for the physical and mental activities of the job to the end that an applicant with a disability can determine whether he or she will be able to do this job either with or without accommodations.
- A majority of time will be reviewing financial documents, therefore a significant portion of time is spent thinking, writing, speaking and listening.
- Mathematical skills, including basic math, problem solving, reasoning, budgeting, profit/loss concepts, variances and percentages are used daily.
- A significant amount of time is spent communicating and interacting with various people inside and outside the company. This person will be listening and speaking to staff, making quick decisions and using problem-solving skills.
- Reading and writing abilities are often used when communicating with the golf course department managers when planning budgets and developing forecasts.
Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf
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