Job Description

Job Title: System Administrator Location: Springfield VA Type: Contract To Hire Contractor Work Model: On-site – Full Time Security Clearance: TS/SCI with the eligibility to obtain a CI Poly Contact: Cdinnocenti@altaits.com The Systems Administrator will work closely with both on-site and remote users to coordinate site visits and upgrades, provide on-site and remote resolution support for trouble calls, and provide TIER 2/3 support of production systems. Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involve account monitoring, security, Operating System (OS) installation, and other local area system administration-related functions. Provide support for implementation, troubleshooting, and maintenance of IT systems and management of system infrastructure and any processes related to these systems Provide support to IT systems, including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provide Tier 2 and Tier 3 problem identification, diagnosis, and resolution Provide support for the escalation and communication of status to agency management and internal customers Install/load operating system and application software Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof Troubleshoot, maintain integrity, and configure network components, along with implementing operating systems enhancements to improve reliability and performance Perform software installations and upgrades to Unix/Windows operating systems and layered software packages, and maintain them in accordance with established policies, procedures, and service level agreements; evaluation and installation of software/hardware patches and resolution of software-related problems associated with COTS/GOTS products Create and follow procedures to maintain and manage multiple linked databases, including security, data safety and integrity, disaster recovery, and bulk data import/exports. Conduct routine and emergency maintenance of assigned data center equipment Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers Collaborate and contribute to the development, administration, and testing of backup and recovery plans Ensure systems are secure to STIG guidelines by utilizing tools such as Retina and HBSS Maintain operational, configuration, and other standard operating procedures (SOPs). Verify system availability with existing Enterprise tools WHAT YOU’LL NEED TO SUCCEED: Bachelor's Degree and 5+ years of relevant experience or an equivalent combination of education and years of experience. TS/SCI Clearance required and eligibility to obtain CI Poly Experience working with trouble reporting and tracking systems such as Service+ Ability to respond to after-hour calls, “provide on-call support" Ability to prioritize and execute tasks in a high-pressure environment. Ability to obtain a CompTIA Security+ or DoD 8570 Level II equivalent and a Windows Certification within 90 days of hire Ability to deploy in-theater for up to 6 months as needed Must have a valid US passport General knowledge of Windows and UNIX administration, computer systems hardware, network administration, Storage administration, and some network configuration management skills Position requires 30-75% travel within the Washington Metropolitan area. On occasion, it can include travel to other CONUS and OCONUS locations. PHYSICAL DEMANDS: The employee is occasionally required to stand, climb, or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. DESIRED SKILLS: Experience in the imagery intelligence domain is a plus Ability to create and modify scripts in multiple disciplines on Windows, Linux, and Solaris systems Knowledge of the Customer's processes and procedures and of the Customer's production systems a plus Ability to prioritize and execute tasks in a high-pressure environment. Ability to function as a team member and independently Prefer skills in one or more of the following: Windows Server, Red Hat, IRIX, Solaris, Sybase, Informix, SQL, and Imagery Production Chain General knowledge of database administration, network administration, and possess network configuration management skills. Experience with analytical tools such as Arc GIS, Socet GXP, ETC desired WORK ENVIRONMENT: During visits to areas of operations, they may be exposed to extreme cold or hot weather conditions. It is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and loud noise. #M2 #LI-CD1 #DI-CD1 Ref: #850-Rockville (ALTA IT)

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