Telephone Survey Interviewer Job at Northern Illinois University, Dekalb, IL

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  • Northern Illinois University
  • Dekalb, IL

Job Description

Company Description Northern Illinois University (NIU) provides a high-quality education recognized nationally for its value. NIU is committed to personal, career, and life success through a variety of opportunities including internships, research, study abroad programs, and over 300 student organizations. The dedicated faculty and staff strive to create life-changing experiences for students. Role Description This is a part-time on-site role for a Telephone Survey Interviewer, located in DeKalb, IL. The Telephone Survey Interviewer will conduct phone interviews with individuals, collect and record data accurately, and ensure confidentiality and professionalism during each interaction. Daily tasks include contacting respondents, following survey scripts, and maintaining detailed records of completed and scheduled interviews. Qualifications Strong verbal communication and active listening skills Attention to detail and accurate data entry skills Basic computer proficiency and familiarity with telephone systems Ability to follow scripts and guidelines while maintaining a polite and professional demeanor Customer service experience is a plus Ability to work flexible hours, including evenings and weekends High school diploma or equivalent and a current Northern Illinois University Undergraduate or Graduate Student #J-18808-Ljbffr Northern Illinois University

Job Tags

Part time, Internship, Flexible hours, Afternoon shift,

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