Job Description

Job Description

Job Description

Description:

At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.

Job Summary:

The Trader Assistant provides a high level of support for CSC commodities Traders, its customers, and its suppliers.

Essential Duties and Responsibilities:

• Transaction management – Trader Assistant will manage all levels of transactions in regards to shipping tickets, applications to contracts, vouchers, and invoices. Ensure vendors are paid timely. Ensure discounts related to grain quality are accurate.
• Contract management – Manage all levels of contract application. Reconcile contracts with customers. Monitor past due contracts. Close contracts when fulfilled. Ensure tickets are paid or invoiced on correct contract terms.
• Order maintenance – Assist Trader with order/schedule maintenance. Provide backup for the order entry desk to ensure deliveries are scheduled correctly. Assist order entry desk with contract application issues.
• Customer service – Provide courteous, accurate, and timely customer service to customers and suppliers. Assist customers and suppliers with contract reconciliation. Trouble shoot pricing and delivery issues. Provide information as requested by the customer or supplier.
• May include other duties as assigned.

• Associates/Bachelor ’s degree desired; agriculture and/or business background preferred
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment
• Ability to analyze and interpret technical procedures.

Physical Demands:

· Frequent sitting, use of computer, communication via telephone

· Ability to navigate an office environment.

· Regular and predictable attendance in office or site location.

· Job may require occasional travel within the United States.

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