Job Description

Ethics Investigator

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

The Ethics Investigator supports a broad range of activities to enhance the Company's policies, procedures, training, and investigations. Under the direction of the Associate General Counsel, this role will conduct fact-finding investigations for compliance concerns; document findings and communicate to appropriate stakeholders re: investigative results; analyze data to address compliance-related deficiencies in TruGreen's policies and practices; lead training and communication regarding compliance-related issues; conduct analysis of trends and presents findings to senior HR and legal leaders; assist in facilitating other compliance-related functions as needed (leave management; employment testing; policy development and maintenance, etc.).

Responsibilities

• Conducts fact-finding for more complex and/or sophisticated investigations of compliance allegations and conflict of interest matters.
• Analyzes, prepares, and provides metrics, reports, and related analyses to leadership; identifies areas of risk and strategies for improvement based on investigative results.
• With the support of subject matter experts in the Legal and HR Departments, provides training and communication regarding substantive compliance areas.
• Reviews and edits enterprise policies; identifies policy gaps and recommends/prepares solutions.
• Assists in other compliance areas (associate and applicant screening, leave management, etc.).
• Participates and contributes to various corporate projects and teams related to ethics and compliance initiatives.

Competencies

• Accountability holding self and others accountable to meet commitments.
• Action-Oriented Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Business Insight Applying knowledge of business and the marketplace to advance the organization's goals.
• Communicates Effectively Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Manages Complexity Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Education and Experience Requirements

Bachelor's degree or higher. At least 3-5 years experience in ethics/compliance program management, HR investigations, loss prevention, or similar compliance-related role required. Legal experience preferred.

Knowledge, Skills, and Abilities

• Proficiency in Microsoft suite of programs (Word, Excel, PowerPoint, Outlook) and case management database systems.
• Ability to influence and communicate with people across an organization.
• Strong verbal and written communication skills, foreign language skills a plus.
• Excellent interpersonal skills with the ability to deal effectively with individuals at all levels.
• Sound judgment and proven ability to maintain discretion and confidentiality.
• Strong attention to detail, well-organized, and ability to manage time efficiently.
• A high degree of initiative requiring little or no supervision.
• Ability to prioritize projects, solve problems and meet project timelines.

Physical Demands & Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to:

• Sit, stand, and walk
• Use hands and arms to handle, feel, reach, write, and type
• Speak and hear
• Use close vision abilities

Occasionally required to:

• Lift or move up to 25 pounds
• Stoop, kneel, crouch or crawl

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Noise level: Low to moderate

Adverse Conditions: Minimal

Ability to speak, read and write fluently in English is required. You MUST BE physically located in the United States while performing this job.

TruGreen is proud to affirm our commitment to hiring veterans. We recognize and appreciate the exceptional skills, dedication, and leadership that veterans bring to the workforce. By fostering an inclusive and diverse environment, we aim to leverage the unique experiences of veterans, creating a richer, more dynamic workplace.

Pay Ranges $54,983.00 - $91,638.00 This range is based on the qualifications necessary for the position, including experience, training, and other considerations permitted by law. Factors that may be used when making an offer may include a candidate's skills, experience, and geographic location, the expected quality and quantity of work, and internal pay alignment, as needed. Most candidates will start in the bottom half of the pay range. The upper end of the range will generally be reserved for candidates with extensive experience. An employee's pay history will not be a contributing factor where prohibited by local law. In addition to monetary compensation, we offer benefits, including Medical/Dental/Vision insurance and Company-matching 401(k) in addition to other programs and perks. TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. We are an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.

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