Job Description

Job Description

Job Description

Spavia   Summit is seeking someone with a passion for the spa industry and is interested in growth with our fast-growing company. Our Spa Manager should have 2 years management and customer service experience and must have a flexible schedule. This position has great earning potential, $60,000 to $90,000 DOE.

We are an independently owned and operated luxury day spa located in Reno, NV. Spavia provides a family culture with respect, compassion and work/life balance where both our guests and team can relax, escape and thrive. Visit our website to learn more

Spavia offers a full variety of award winning spa treatments with competitive pricing and great atmosphere. Our guest can enjoy a full range of massage treatment, skincare treatments, body treatments and beauty treatments.
 
Pay and Benefits for Spa Managers

• Medical/Dental/Vision and 401k with company match
• Paid Vacation 
• Free spa treatments and deep discounts on products

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities in leadership with the fast growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allows them to return again and again 

Responsibilities Spa Manager Responsibilities include but not limited to:

• Team management: recruit, interview, hire and train new candidates, with assistance of spa owner. Manage team of 30-35 specialists and support personnel with the help of team leads.
• Manage the team schedules and maximizing weekly schedules.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience
• Sales: help set goals and motivate team to reach sales quotas within retail, membership and gift cards as well as ensuring superior customer service ratings
• Reporting: provide weekly reports to spa owner. 
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service: Ensure guest satisfaction is the highest in the industry
• Inventory and supply management monthly
• Marketing support with email campaigns, in house and social media
• Community outreach

Required Skills Spa Manager Job Requirements:

• Managerial experience; 2 year minimum spa, retail, or restaurant experience preferred
• Sales and customer service experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, and drug/alcohol free
• Time management and organization skills
• Computer proficient, including Excel and ability to learn POS systems
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry

Job Tags

Internship, Local area, Flexible hours,

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